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Mission and Programs

Mission

To improve lives by mobilizing the caring power of our communities.

Programs

Heart of Florida United Way Volunteer Center successfully connect indivudals, families, students and corporate volunteer groups with opportunities to serve in the community. The organization is also focued on more than 100 agenices that receive support in recruiting, training and managing volunteers to help their dollars reach a little farther with volunteer support.

United Way 2-1-1-: Much like 4-1-1 or 9-1-1,this easy to remember community resource line offers one-stop referrals to more than 400 health and human services agencies offering nearly 4,000 services in Orange, Osceola and Seminole counties. This 24-hour, free, bilingual helpline links those who need help with those who want to offer it - both individuals who want to help and volunteers and organizations who provide specialized services. Highly trained operators make referrals for childcare, affordable ousing, food rent assistance, help with Medicare part D, or help with a disabled or elderly family member - plus much more.

Heart of Florida United Way Gifts In Kind Center helps nonprofits in Orange, Osceola and Seminole counties extend their resources and reduce their overhead costs. The Center solicits and collects low cost merchandise and materials for redistribution to local, nonprofit, health and human services agencies and school PTAs. The Center provides an outlet for local donations and allows agencies access to much-needed goods at a greatly reduced cost, thereby increasing their economic efficiency.

Program / Activities (NTEE Code)

Fund Raising Organizations That Cross Categories includes Community Funds/Trusts and Federated Giving Programs) e.g. United Way

Accomplishments for Fiscal Year Ending 12/31/2007

1. More than 450 local companies held fundraising campaigns to help raise millions to support local health and human service programs.
2. Heart of Florida United Way conducted the most successful Chef's Gala in the event's 15 year history. More than 1000 guests experienced the culinary talents of 24 of Central Florida's top chefs in an evening at Epcot World Showplace at the Walt Disney World Resort.
3. United Way 2-1-1 now averages 22 seconds from the time a call comes into 2-1-1 and the caller actually speaks with a specialist. The national wait time average is two minutes. And, our abandoned call rate is three-percent. The national call abandonment average is 10-percent.

1. Heart of Florida United Way will continue to be the largest provider of funds to the area's most critical health and human service programs.
2. Heart of Florida United Way will build capacity of its Volunteer Center by enhancing employee volunteer programs and educating agencies and the community on volunteering and volunteer management.
3. Heart of Florida United Way will build capacity of its Volunteer Center by enhancing employee volunteer programs and educating agencies and the community on volunteering and volunteer management.

Outcomes evaluation is a system for evaluating the effectiveness of program services by showing change in the clients they serve. The process of outcomes evaluation includes developing a logic model with outcomes, measurable indicators and an evaluation plan. Using appropriate measurement tools, data is then collected and analyzed to obtain baseline information. Future data is collected and compared with the baseline data to determine if change has occured in the program participants.

Chief Executive Profile

Robert H. Brown has served as President and CEO for Heart of Florida United Way since March 2006. A skilled non-profit administrator with more than 37 years of experience, his affinity to help those in need and becoming part of a larger organization that would have an even greater impact is what enticed him to take the helm of Heart of Florida United Way.

Prior to joining United Way, Brown served as President and CEO of Coalition for the Homeless of Central Florida for more than five years. During that time, he was widely credited with increasing the quality and expanding the scope of services of the organization. Two of the programs initiated under his leadership include the First Steps Program, which was designed as the first step back to self sufficiency for chronic homeless men with a substance abuse issue; and the Child Development Program, which was established to provide an on-site, full-time licensed child psychologist and trained assistants to assess every child who came through the doors and to initiate therapy when necessary. Coalition for the Homeless of Central Florida is the only homeless shelter to contain a Child Development Program to date.

Additionally, Brown lead efforts for the March of Dimes Birth Defects Foundation for 19 years. During that time, he directed chapters in several cities including Boston, Philadelphia, New York City, and San Francisco. He later served as national Vice President for March of Dimes Major Chapters. Brown also served as the national Executive Director of The American Foundation for AIDS Research, Executive Director for the Leukemia & Lymphoma Society, and was a founding partner and President of the consulting firm Brown, Nordin and York Inc.

Brown is an active member of the United Way of Florida Board of Governors, the Orange County Membership and Mission Review Board as Immediate Past Chair; Vice President of The Kimball Foundation on the Orlando Regional Chamber of Commerce Board of Governors, the University of Central Florida Civic Partners Advisory Board, the Senior Resource Alliance?s Delta Leadership Council, the Dean?s Advisory Board for the College of Health & Public Affairs at the University of Central Florida and the Planning Committee for the Central Florida Small Business Summit.

In addition, he?s a member of the Committee of 100 of Orange County, the Association of Fundraising Professionals, the Steering Committee for the 2007 Hispanic Summit and the Donor Forum of Central Florida. He?s also served on the Orange County Arts and Cultural Affairs Advisory Council; is Past President of the Orange County Homeowners Association Alliance; has chaired the Orange County Emergency Food & Shelter Program; Health Care Center for the Homeless Board of Directors and the Orlando Mayor?s Working Committee on Homelessness.

Brown has been married for 23 years to Mary Recchia-Brown, who is also extremely active in the Central Florida community. They live in South Bay under the command and control of a Bichon Frise named Dudley.

Financial Data
From the organization's FORM 990

Revenue and Expenses: Fiscal Year Ending June 30, 2008

Revenue			Expenses
Contributions $18,174,888 Government Grants $2,319,850 Program Services $258,506 Investments $969,084 Special Events $13,286 Sales $0 Other $134,985			Program Services $18,275,466 Administration $1,358,828 Other $1,398,254 Total Expenditures $21,032,548
Total Revenue	$21,870,599		NET GAIN/LOSS	$838,051

Balance Sheet: Fiscal Year Ending June 30, 2008

Notes
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot long survive, but the types of assets and liabilities also must be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Assets	Jul 1, 2007	Jun 30, 2008	Change
Cash & Equivalent	$9,352,210	$9,821,484	$469,274
Accounts Receivable	$0	$0	$0
Pledges & Grants Receivable	$7,542,396	$8,015,774	$473,378
Receivables/Other	$54,010	$118,474	$64,464
Inventories for Sale or Use	$153,548	$270,259	$116,711
Investments/Securities	$4,138,931	$3,830,615	$(308,316)
Investments/Other	$1,697,134	$1,613,897	$(83,237)
Fixed Assets	$4,276,708	$4,266,193	$(10,515)
Other	$70,491	$63,636	$(6,855)
Total Assets	$27,285,428	$28,000,332	$714,904
Liabilities	Jul 1, 2007	Jun 30, 2008	Change
Accounts Payable	$1,007,774	$1,215,436	$207,662
Grants Payable	$0	$0	$0
Deferred Revenue	$0	$0	$0
Loans and Notes	$0	$0	$0
Tax-Exempt Bond Liabilities	$0	$0	$0
Other	$3,154,796	$3,586,910	$432,114
Total Liabilities	$4,162,570	$4,802,346	$639,776
FUND BALANCE	$23,122,858	$23,197,986	$75,128

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